Sunday, July 24, 2016

Buffalo Wild Wings and Teaching!

Buffalo Wild Wings introduced a 15 minute lunch guarantee:

"Buffalo Wild Wings, Inc. (NASDAQ: BWLD) today introduced a limited-time, 15-minute lunch guarantee across nearly 900 U.S. restaurants, designed to show time-strapped Guests that they don't have to sacrifice quality, value or variety for speed at lunch time.

"We want to prove to our Guests that they can get the Buffalo Wild Wings experience they have come to know and love within the limited time they have for a traditional lunch break," said Todd Kronebusch, vice president of food and beverage for Buffalo Wild Wings. "Our standard was already to deliver Fast Break meals within 15 minutes, but the new guarantee adds a promise to our Guests, and some fun, friendly competition."

"Servers will start a timer when they leave the table and stop the timer when the food is delivered. Any Guest who doesn't get their meal in 15 minutes gets their entire meal and any fountain soda for free."

Every time I hear this commercial I cringe. It reminds me  of the way teaching is handled today, top down. Orders, or "suggestions" from someone who is not actually in the field. A  "great idea", that those  in the field are forced to carry out.

Those poor servers. Our poor teachers. 
Our guests are our students. I worry that every time we teach to tests or switch to the latest tend teachers are sacrificing quality, value, and/or variety. If a teacher is juggling all the latest and greatest ideas handed down from above, can they really do their best? Can they get it done in "15  minutes", and get it done well? If they are constantly rushing to pick up the next order, where is the time to connect? 

Fun, friendly, competition? Is it really fun to know that if you don't get the food to a table in 15 minutes, the guest gets a free meal? I wonder who is penalized for that meal? How many times are the servers allowed to "fail" before they lose their  job? The pressure on those servers must be intense. How about the cooks? Are they taking shortcuts in order to make sure the food is served on time? 

Apply to education.

How many times are teachers forced to deliver instruction in a way that is not conducive for our students? How many times are they handed a book focused on the latest trend, written by someone who has not been in the classroom for years, and told to use it, knowing it is not best  for their students? How many times are the buzzwords of education (server timer), limiting what teachers could  accomplish in the classroom?

Teachers always say they wish politicians, reformers, etc.. would spend a day in our classrooms. I wonder if Todd Kronebusch ever delivered  a meal in 15 minutes? 

Disclaimer: I don't know any Buffalo Wild Wing servers.

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